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Spa Parts Request

Maintaining your spa’s performance relies on timely access to the right parts and covers. When ordering spa parts, you need to be aware of stock availability, lead times, and payment requirements. Let’s dive into the essentials.

Stock Availability: Bullfrog vs. Non-Bullfrog Parts

If you own a Bullfrog spa, you’re in luck. We usually keep Bullfrog spa parts in stock, so there really isn’t a wait. If we don’t have it in stock, we can typically get the part in a week. For non-Bullfrog spa parts, the wait can be around two weeks due to sourcing complexities.

Lead Times for Custom Spa Covers

Custom spa covers offer a perfect fit but require patience. Expect an 8-10 week lead time for these made-to-order covers. The extra time is needed for precise measurements and manufacturing.

Payment Requirements for Custom Orders

For custom orders, whether it’s covers or non-standard parts, full payment upfront is usually required. This standard practice ensures a smooth ordering process.

Ordering spa parts and covers demands an understanding of timelines and payment procedures. Bullfrog parts are often readily available, while non-Bullfrog parts may take up to two weeks. Custom spa covers, on the other hand, require patience with an 8-10 week lead time. Always be prepared to pay in full for custom orders. With this knowledge, you can efficiently maintain your spa for years of enjoyment.