frog @ease System Troubleshooting

If you are finding that your Frog @ease system is needing to be replaced more frequently than 3-4 weeks or has trouble keeping your water clear, taking action on one or more of the following may help to fix the problem:

• When putting the Frog @ease cartridges into the water for the first time, ensure it is immersed in the spa until the cartridge is saturated and purged of air.
• The Frog @ease system will not work below a water temperature of 90 degrees, so make sure your spa temperature is always above 90 degrees.
• The blue mineral cartridge should be replaced every 4 months, or when your spas water has been drained. Even if you have only had the blue cartridge for 2 months, you will still need to replace it if you have drained your spa’s water.
• Ensure your pH level is maintained between 7.2 and 7.8. If your pH is too high, the Frog @ease system will struggle to keep your spa water clean (this is true of any sanitizing system you choose to use.)
• Make sure you have selected the correct cartridge setting for your spa (see chart below). The blue cartridge should always be set to 4, regardless of the spa you have.

The setting on the Frog @ease cartridge (silver) is solely based on gallonage and does not take into consideration circulation or the amount of time the jets are on. If you use your jets frequently, or your spa is filtering more than 3 hours per day, you will want to lower the setting on the cartridge to compensate for this.